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Autor Thema: "Buffy, the Vampire Slayer" Monster Box RC1  (Gelesen 1750 mal)
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Alucard
that t-shirt guy
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Allons-y Alonzo!


« Antwort #20 am: 18. November 2005 um 15:06 »

Auch der AMAZON.com-Kundenservice ist ein echter Service. Die Buffy-Box steht seit Dienstag auf "Shipping Soon". Hab da heute mal ne Mail hin geschickt und gefragt, wann die endlich verschicken. Folgende Antwort hab ich erhalten:

Zitat von: "customer service"
Greetings from Amazon.com.

I would like to apologize for the delay in processing your order.

Your order is currently being prepared for shipment, and should leave
our fulfillment center soon.  Once it has shipped, we will send you
an e-mail message confirming the date, contents, and method of your
shipment.  Unfortunately, because this order is already being
processed, I am unable to upgrade it to a faster method of delivery.

To compensate for any inconvenience caused by this delay, I have
refunded all of your shipping costs.  A refund in the amount of
$10.48 should appear on your next credit card statement.


I hope you'll understand that we do our best to ensure that all of
our customer orders meet the estimated ship and delivery dates listed
in Your Account.  Clearly, we have not met those standards in this
case.

I hope that you will give us another opportunity to prove the quality
of our service to you in the future.  Thank you for shopping with
Amazon.com.


 Sehr glücklich
Gespeichert

Alucard
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Allons-y Alonzo!


« Antwort #21 am: 04. Dezember 2005 um 22:24 »

LOL - wird wohl noch zur Neverending Story...

Zitat
Greetings from Amazon.com.

I'm sorry, but it appears that your order has been lost in shipping.

We are facing a peculiar issue where the shipments are held up at
customs since the value of these replacement orders are $0.00.
 
We are trying to work out a solution to resolve this issue.  In order
to avoid unnecessary delay or the shipment being returned to us due
to customs requirement, we have started charging the replacement
order.
 
We will be issuing the refund proactively from the original order to
your account.  
 
I've placed a new order for the item to be shipped to you as soon as
possible.  The charge for this order is $140.47.  This same amount
will be refunded to your original order.  Both the charge and refund
will be applied to the credit card used on the original order.
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Alucard
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Allons-y Alonzo!


« Antwort #22 am: 08. Dezember 2005 um 17:30 »

LOL... hab ne Karte vom Zoll. Scheint so, als wär die Erstlieferung doch nicht verloren gegangen... Naja - morgen weiß ich mehr.
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deBohli
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Let me in the sound.


WWW
« Antwort #23 am: 09. Dezember 2005 um 16:31 »

Zitat von: "Alucard"
LOL... hab ne Karte vom Zoll. Scheint so, als wär die Erstlieferung doch nicht verloren gegangen... Naja - morgen weiß ich mehr.

Hehe ich nehm dir die zweite Box schon ab Zwinkern
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